Support Center

Create a GoPlay Account

Go to goplay.lk/register and create a regular player account with your name, email, phone, and password.

Apply as a Provider

Log in and go to your dashboard. Scroll to the bottom and click "Join as Provider". Fill in a 3-step application form with your personal details and facility information.

Get Approved

Once approved, your facility status changes from Pending to Active and it becomes publicly visible on the Browse Grounds page. You will receive an email notification when this happens.

Start Receiving Bookings

Players can now find and book your facility online. All bookings appear in your Ground Owner Dashboard under the Bookings section. You can also add walk-in bookings manually.

The Worker Creates Their Account

Your staff member registers a regular player account at goplay.lk/register. Once their account exists, you can link them to your facility from your dashboard.

You Assign Them to Your Facility

In your Ground Owner Dashboard, go to Settings → Workers. Enter the worker's registered email address and click "Add Worker". The worker is immediately linked to your facility.

Worker Logs In and Starts Working

The worker logs in and sees the facility data on their Worker Dashboard. They can view the daily schedule, add walk-in bookings, and see upcoming sessions — but cannot modify facility settings.

Find a Ground

Go to Browse Grounds, filter by sport, city, or use "Near Me" to find facilities close to your location. Click on any ground to see photos, pricing, reviews, and opening hours.

Choose a Time Slot

On the facility page, select the date you want. Available hourly slots are shown in green — blocked or booked slots are greyed out. Click a slot to select it.

Pay & Confirm

Enter your contact number and any special requests. Proceed to payment via PayHere (card or online banking). Your booking is confirmed instantly.

Show Up & Play

Your confirmed booking appears under My Bookings in your dashboard. Show up at the facility at your booked time. Staff can verify your booking by name or booking reference.